You can:

• Set up as many new Users as you like.
• Choose which accounts you want each User to have access to.
• Decide what permissions* your Users are given.
• Modify your Users' access at any time after they are set up.
• Remove Users at any time.
• Reset Users' passwords.

*Permissions would include the ability to view accounts, make payments to credit card accounts and more.

There is no limit to the number of Users you can set up online.

Yes, each User will need a separate User ID and Password to access the site. As the Administrator, you will need to pick a User ID for each User you are setting up.

Yes. As the Administrator, you can decide not only what accounts you want to give your Users access to, but also what permissions* they have on each of those accounts. A User can be set up with all or any of these permissions, as needed.

*Permissions would include the ability to view accounts, make payments, view account information, or even add, change or delete Users.

Yes, if your company's Administrator has given you payment access, you can schedule credit card payments at your convenience 24 hours a day. You can pay your company credit card accounts online from a checking or savings account.

Credit card payments are posted to your account on the same day if they're submitted before 5:00 p.m. CT. Payments made after 5:00 p.m. CT but before 11:59 p.m. CT, will be processed the next business day. You will receive credit for the date of the payment.

You can cancel scheduled payments that are pending on your company credit card accounts or make changes to the amount, payment date, and bank account information up to 5:00 p.m. CT on the payment date indicated.

You can pay your credit card statement up to 30 days in advance.

We always want to give you the answers you need, when you need them. So if you ever have a question or comment, feel free to call us at 1-800-853-9586 or email us at businessonline@fnni.com.

To enroll online, simply fill out the online enrollment form. We require the business owner or company authorized officer to authorize the enrollment. Once enrolled, this person can then set up additional Users as needed.

Once you complete and submit the online enrollment form, enrollment paperwork is generated. This paperwork contains information regarding the companies you have requested to be set up online and the user information for the Administrator requesting online access. Please print this enrollment paperwork and obtain authorized signatures in the areas indicated on the form. You can either mail or fax the completed paperwork to us. Our Online Representatives will process the enrollment for you. You will receive a response from us (via the preferred method of notification you chose) in two to three business days to let you know the enrollment is complete, or if we need any additional information. When you are notified of your completed enrollment, you may start using this website.

Note: If you experience a problem while printing the enrollment paperwork or if you do not have a printer to print the form, call an Online Representative at 1-800-853-9586.

No. Once your enrollment is complete and you have been granted access to the site, as an Administrator, you have the ability to add as many Users as you want. You can even decide what accounts and permissions you want to give to each of your additional Users.

Yes. Our mobile app offers you the convenience of managing your credit card account wherever you are! From your mobile device you can check balances, pay bills, view transactions and more. Learn More and download our mobile app.

Our mobile security uses the same high standards we use in our online services. It is designed to provide for a secure exchange of information with our customers. We utilize multiple security protocols such as firewalls, data encryption and customer authentication techniques. Account information is never stored on your phone.

Yes. You can download the mobile app to as many iPhone^®, iPad^®, and Android^TM Phones and Tablets as you prefer.

• Open the app
• Enter User ID, Password, and tap 'Sign In'
• Answer any challenge question(s) and enter 'Submit'
• You may then set up faster app access options such as a 4-digit passcode or Touch ID® for iPhone and iPad. Just tap “More” and “Log In Options”

Log In to your online account and go to the Online Message Center located under the “Services” tab on the top navigation. If you do not see a message topic that closely aligns with your question, you can choose to send a message to customer service using the “Other” category.

The Reference Number is a unique identifier for your inquiry. If you need to ask a question about your case, use your reference number.

You can view your sent and received messages from the Inbox within Online Message Center. Sent and received messages will be date/time stamped in the Last Update (CT) column. Your message and all related messages are contained in one message chain. When viewing a specific message, the most recent update to the message chain will appear first. All previous messages will appear when you click on the + beside Message Chain.

Each time you receive a new message, an email will be sent to your personal email address notifying you of the new message. Log in to your online account and click on the “Services” to access the Online Message Center where you will see your Inbox.

Account Alerts is a free service that delivers email alerts notifying you when important events occur on your accounts. You can sign up to receive emails when your statement information is available to view online, when your payments are due, when your payments have posted and more. Just select the alerts that are right for you.

Alerts are sent to your email address via unsecured email. For that reason, we do not send confidential or personal information within the alert message.

We will display your first and last name with the last four digits of your account number in each email alert that comes from us.

Signing up for Account Alerts is simple. All you need is an account that is enrolled online and a valid email address. Click on the Enroll in Account Alerts link on the left navigation menu of the Accounts tab. In 3 easy steps you'll be managing your accounts with greater ease.