Getting Started
What online services are available?
- Check your business account balances
- Set up additional users at your organization
- View current and past statements
- Confirm which transactions have posted to your business account
- Make payments to your business credit cards
- Submit Customer Service Requests for your business credit card account
- Communicate with us through email
How much does the website cost?
It's FREE! Once you enroll, you'll have 24-hour access to your business credit card accounts at no cost. With just a few clicks of your mouse, you can see your account balances, make payments to your accounts and much more!
Who do I contact if I have a question or comment regarding online services?
We always want to give you the answers you need, when you need them. So if you ever have a question or comment, feel free to contact us.
| Email us: | businessonline@fnni.com | |
| Call us: | Toll-free at 1-800-853-9586
7:00 AM - 7:00 PM CT, Monday through Friday |
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| Write us: | Business Internet Customer Service PO Box 2457 Omaha, NE 68172-9821 |
When is the website available?
The website is available 24 hours a day, 7 days a week - whatever time is most convenient for you! However, the system may be taken off-line for routine maintenance from approximately 10:00 p.m. to 10:15 p.m. nightly and from approximately 11:00 p.m. every Sunday to 2:00 a.m. every Monday (referenced times are Central Time).
Can I access my account information from more than one location?
Yes. You can access the site from any computer with Internet access.
To better protect your online identity and account information, you may be prompted to enter additional security information when logging in from a different PC than one used previously. We have added a second layer of protection via a cookie stored within your browser. If we are unable to recognize this cookie when you logon from a different PC, you may be asked to provide additional information before accessing the site.